Retail & Hospitality

Majid Al Futtaim

Seamless Mall Experience with Alipay

Creating a seamless shopping experience for Chinese visitors at Mall of the Emirates through Alipay integration.

1

Mini-Program

100%

Alipay Coverage

Always-On

Content

The Challenge

Majid Al Futtaim, a prominent Emirati conglomerate operating shopping malls, retail outlets, and hotels across the Middle East and North Africa, needed to enhance the shopping experience for Chinese visitors and keep them informed about services and promotions.

Our Solution

In addition to managing their always-on content across Chinese social media platforms, we collaborated with Alipay to create a mini-program within the payment app. This feature enables visitors to browse all services, shops, and restaurants at Mall of the Emirates and stay informed about the latest promotions. All facilities conveniently accept Alipay as a payment method.

Campaign Visuals

A selection of creative assets and campaign materials from our work

Mall of the Emirates

Introducing Dubai's Top Hotels

Alipay Integration

Alipay Mini-Program Interface

Mall Services

Browse Mall Services

Promotions

Latest Promotions

Shopping Experience

Seamless Shopping Experience

Campaign Highlights

Key initiatives and achievements from our partnership

Alipay Mini-Program

Created a comprehensive mini-program within Alipay enabling visitors to browse services, shops, and restaurants at Mall of the Emirates.

Payment Integration

All facilities at the mall conveniently accept Alipay as a payment method for seamless transactions.

Always-On Content

Managing continuous social media presence to keep Chinese consumers informed about promotions and services.

Results

Successful Alipay mini-program launch

Seamless payment integration across all mall facilities

Enhanced visitor experience for Chinese tourists

Always-on social media content management

Increased engagement with Chinese consumers

Services Provided

Social Media ManagementMini-Program DevelopmentPayment IntegrationContent Creation

Platforms

WeChatAlipayWeibo